Items purchased through batela.com can only be returned if they are unused and in their original packaging with all original accessories and tags. Items that are not in perfect condition will not be accepted.
The returns procedure is as follows:
Contact us by sending an email to firstname.lastname@example.org specifying the order reference number, items to be returned and reason for the return.
Send all unwanted items in their original product packaging to Batela 1991, C/ Sansinenea Industrialdea A1-13, 20740 – Zestoa, Spain/España. You may use any delivery service you wish. All shipping costs for returns must be covered by the customer.